NOTE: Due to confidentiality reasons, I am not showing any wireframes beyond this.
Specialty Pharmacies are failing to submit reporting data to Prime in requested formats. This process creates failed submissions and then requires manual intervention from a single point of contact within Prime to address errors and reach back out to pharmacies to request additional data submissions.
- Create a new submission process to reduce errors
- Create access to submitted data in order for business to create reports
- Identify Specialty Pharmacy data for specialty clinicians
Required: UX Activities / Deliverables:
Note: Request the following documents prior to the kick-off
UX (Phase *)
- Testing list (Users availability)
- Surveys list (Participants)
- Brand Guidelines (Marketing)
- Design system
- Analytics - Traffic, # clicks…
- Surveys – Previously conducted by client
- Heuristics evaluation
- Creation of a project in our servers
Link:
Tag the folder as Active - Creation of a UX folder under the SharePoint Teams/Project site
- UX plan – Weekly agenda and calendar
- Template
Team Deliverables: (Phase 0)
- Daily report – to team members and governance
- Sample
- Weekly status – to team members and governance
- Sample
- Competitor Analysis
- Proto - Personas
- User Journeys (High Level)
- Information Architecture (High Level)
- Prototypes (Low fi)
- High Level Vision
- Backlog foundation
Team Deliverables: (Phase 1)
- Vision
- Road Map
- Release Plan
- Architecture Handbook
- NFR Doc.
- HTML Guidelines
- Backlog
Team Deliverables (Phase 2)
- Stories
- Demo
- Usability results
Activities / Deliverables (Phase 3)
- Information Architecture
- Wire-flows
- Design System
- Research
- User test results
- Final Report, Next steps and recommendations
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